Tenancy Training Officer

We have two positions available – 1 Full-Time (37.5 hours) & 1 Part-Time (20 hours)

We’re looking for enthusiastic, motivated, and inspiring individuals to join our Development Team as Tenancy Training Officers.
We are looking for someone who can deliver tenancy training to individuals in the community, in line with contract requirements, to help them become tenant-ready. You’ll also provide broader support to ensure a successful transition into independent living. In addition, you’ll work closely with key workers in our YMCA supported accommodation to oversee and maintain the quality of tenancy training delivered internally.

We’re looking for someone who is confident working independently, as lone working is a key part of the role. You’ll need to be comfortable engaging with individuals who may present complex or challenging behaviours, and bring a calm, empathetic approach to every interaction. Above all, you’ll be committed to delivering high-quality support and training with professionalism and care.

You’ll be supported by established systems and a dedicated team, but your ability to work autonomously and adapt to different environments will be key to your success.

 This role involves travel across various sites and properties throughout Somerset. A full driving licence, access to your own vehicle, and business insurance are essential.

 We are committed to safeguarding and promoting the welfare of all our children and young people. We follow a safer recruitment process, all appointments are subject to an Enhanced DBS check and are required to provide two suitable references.

We appreciate your interest in joining our team and exploring opportunities with YMCA Dulverton Group. At YMCA Dulverton Group, we are not just a charity; we are a dynamic and vibrant local community committed to fostering supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and truly thrive.

We deliver life changing services to over 10,000 children, young people and, families across Somerset and Devon every year. We focus on 6 key areas of work, including Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education and Our Hotels.

We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority. We strive to provide a consistent supply of high-quality housing and effective support.

Our employees are on board with our constantly evolving organisation, and are dedicated to changing the lives of those who utilise our services. If the prospect of contributing to youth development, fostering positive community impact, and making a meaningful difference resonates with you, we would like to learn more about how your skills and passion align with our mission, aim and values.